This Privacy Policy explains in plain terms what personal data 111xp collects from registered users in Pakistan, how that data is used, who it may be shared with, and what rights you hold over your own information.
Six core principles that guide how 111xp handles the personal data of every registered player. These commitments are backed by the full legal text in the policy sections below.
All personal data transmitted between your device and the 111xp platform is protected by TLS encryption. Sensitive fields including passwords and payment details are stored using industry-standard hashing and encryption protocols. Your data is never transmitted or stored in plain text at any point in the 111xp infrastructure.
111xp does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your contact details, betting history, and financial information remain within the 111xp ecosystem and are only shared with service providers that are contractually bound to handle your data with equivalent care.
Registered 111xp users have the right to access, correct, and in certain circumstances request deletion of their personal data. Data rights requests can be submitted directly to the 111xp support team and will be processed within the timeframes set out in this policy. Your data, your rights — 111xp respects both.
111xp collects only the personal data that is genuinely necessary to provide you with a secure, compliant, and functional gaming experience. We do not collect data speculatively or for undisclosed purposes. Every category of data we collect is documented in this policy alongside its specific purpose and legal basis for processing.
Data handling at 111xp is governed by our international gaming licence obligations, which include strict requirements around data security, KYC record retention, AML reporting, and player privacy. Our data practices are reviewed regularly to ensure alignment with current regulatory standards applicable to internationally licensed gaming operators.
Information you provide when using responsible gaming tools — including self-exclusion requests, deposit limits, and session reminders — is treated with the highest level of confidentiality. This data is used solely to enforce the restrictions you have set and to protect your welfare. It is never used for marketing or shared with third parties for any commercial purpose.
111xp ("we," "us," "our") operates the online casino and sports betting platform accessible at https://111xp.app. This Privacy Policy sets out our practices with respect to the collection, use, storage, disclosure, and protection of personal data belonging to registered users and visitors of the 111xp platform.
We are committed to handling your personal information with transparency, integrity, and care. This policy has been drafted in compliance with the data protection obligations imposed by our international gaming licence and applicable data privacy standards. We encourage you to read this document in full alongside our Terms & Conditions and Responsible Gaming Policy.
Where this policy refers to "personal data," it means any information that identifies you or could reasonably be used to identify you as an individual — including your name, CNIC number, contact details, financial information, device identifiers, and betting or gaming activity.
111xp collects personal data across several categories, each serving a defined operational or regulatory purpose. The categories of data we collect are as follows:
When you create a 111xp account, we collect your full name, date of birth, gender, residential address, email address, and mobile number. This information is used to create and manage your account, verify your identity, and communicate with you about your account activity.
As part of our KYC obligations under our gaming licence, we may collect copies of government-issued identification documents (such as your CNIC, passport, or driving licence), proof of address documentation, and selfie photographs. This data is collected and processed solely for the purpose of verifying your identity, confirming your age, and complying with anti-money laundering regulations.
When you make a deposit or withdrawal, we collect transaction details including the payment method used (JazzCash, EasyPaisa, HBL, UBL, SadaPay, or USDT TRC20 wallet address), transaction amounts in PKR, and timestamps. We do not store full card numbers or mobile banking PINs — payment processing is handled via encrypted, tokenised integrations with our payment partners.
We collect records of all bets placed, games played, wagers settled, bonuses claimed, and account balance movements. This data is used for account management, dispute resolution, fraud detection, responsible gaming monitoring, and regulatory reporting.
When you access 111xp, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, screen resolution, and session duration. This data helps us maintain platform security, detect fraudulent access, and improve the user experience.
If you contact our support team via live chat or email, we retain records of that correspondence. This includes your messages, attachments, timestamps, and the support agent's responses. These records are used for quality assurance, dispute management, and training purposes.
111xp uses the personal data we collect strictly for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Registration data, KYC data | Contractual necessity |
| Age & identity verification | KYC documents, date of birth | Legal obligation |
| Processing deposits & withdrawals | Financial data, identity data | Contractual necessity |
| Fraud prevention & AML monitoring | Financial data, technical data, gaming activity | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Gaming activity, account settings | Legal obligation / Legitimate interest |
| Customer support & dispute resolution | Communications data, account data | Contractual necessity |
| Platform security & abuse prevention | Technical data, IP address, device data | Legitimate interest |
| Regulatory & licence reporting | All categories as required | Legal obligation |
| Service improvement & analytics | Aggregated, anonymised technical data | Legitimate interest |
| Promotional communications | Email address, gaming preferences | Consent (opt-in only) |
Where we send promotional communications — such as bonus offers or cricket betting promotions relevant to PSL season — we will only do so if you have explicitly opted in to marketing communications during registration or subsequently through your account settings. You may withdraw marketing consent at any time.
111xp processes your personal data under the following legal bases, each of which is documented against the specific processing activity it supports:
111xp works with a limited number of third-party service providers who process personal data on our behalf under binding data processing agreements. These include KYC and identity verification providers, payment processing partners (including integrations supporting JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20), fraud detection and AML screening services, customer support platform providers, and cloud hosting and infrastructure providers. All service providers are contractually required to process data only as instructed by 111xp and to implement appropriate security measures.
111xp may disclose personal data to regulatory authorities, gaming licence supervisory bodies, financial intelligence units, or law enforcement agencies where we are legally required to do so — for example, in connection with AML reporting obligations, a regulatory audit, or a lawful request from a competent authority. Such disclosures will be limited to the minimum data necessary to satisfy the specific legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of 111xp's business assets, personal data held by 111xp may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and the applicable privacy protections will be maintained.
111xp uses cookies and similar tracking technologies to operate and improve the platform. When you visit 111xp for the first time, you will be presented with a cookie consent notice. The categories of cookies we use are as follows:
You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the core 111xp platform, though some personalisation features may be limited. Note that disabling strictly necessary cookies may prevent you from logging in or using certain platform features.
111xp retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by our gaming licence obligations, AML regulations, or applicable law. Our standard retention periods are outlined below:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
As a registered 111xp user, you hold the following rights in relation to your personal data. These rights can be exercised by contacting our support team at any time:
All rights requests are handled by our data team. Standard response time is within 30 days of receipt. Complex requests may take up to 60 days — we will notify you if this applies.
You may request a copy of all personal data that 111xp holds about you, along with information about how it is processed and shared.
If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
In certain circumstances, you may request deletion of your personal data. Note that regulatory retention obligations may limit the scope of this right for some data categories.
You may request that we restrict our processing of your data in certain circumstances — for example, while a rectification request is being assessed.
Where processing is based on consent or contract, you may request your data in a structured, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interest, including any direct marketing or profiling activities conducted by 111xp.
111xp implements a multi-layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, destruction, or alteration. Key security measures in place include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 111xp will notify affected users and the relevant regulatory authority within the timeframes required by applicable law. Notifications will be sent to the email address registered on your account.
The 111xp platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to persons under the age of 21. Age verification is a mandatory step in the 111xp registration and KYC process, and any account found to belong to an individual under 21 will be closed immediately.
If you have reason to believe that a minor has registered on 111xp using false age information, please contact our support team immediately. Upon verified notification, we will close the relevant account, delete all associated personal data to the extent permitted by our regulatory obligations, and refund any eligible balance to the payment method used for deposits where legally and technically possible.
The 111xp platform may contain references to third-party game content providers, payment gateway interfaces, and other integrated services. While these integrations are subject to contractual data processing agreements, 111xp is not responsible for the independent privacy practices of third-party game developers, payment processors, or any external services that operate their own terms and privacy policies.
If you interact directly with a third-party service accessible through the 111xp platform, we encourage you to review that service's own privacy policy to understand how your data is handled within their systems. Any data you voluntarily share directly with a third party outside of the 111xp platform interface is not covered by this Privacy Policy.
111xp reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform functionality. Where changes are material — for example, where we introduce a new category of data processing or change how we share data with third parties — we will notify registered users via the email address on their account at least seven (7) days before the change takes effect.
Minor amendments, such as typographical corrections or clarifications that do not alter the substantive meaning of any provision, may take effect immediately upon publication. The "Last Updated" date at the top of this policy will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how 111xp protects your personal information.
Continued use of the 111xp platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you have the right to request account closure and data deletion in line with Section 8 above.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 111xp holds about you, please contact our data support team through the following channels:
All data rights requests — including access, rectification, erasure, and portability requests — will be acknowledged within 72 hours of receipt and resolved within 30 days. In cases of particular complexity, we may extend this period by up to an additional 30 days, in which case you will receive written notification explaining the reason for the delay.
At 111xp, your personal data is protected, never sold, and handled with full regulatory accountability. Join Pakistan's most transparent gaming platform — cricket betting, live casino, and 500+ slots, all in PKR. Players must be 21 and above.